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Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
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NHS COVID Pass
Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England.
What to do if you have or might have COVID-19
Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Cross Road SurgeryCross RoadWeymouthDorset, DT4 9QXTel: 01305 774444/768844
All the doctors provide general medical services, maternity services, contraceptive services, cervical screening, vaccination and immunisations, joint injections (certain joints are done by certain doctors), childhood immunisations and Child Health Surveillance services.
Services not covered by the NHS are performed for the fee recommended by the British Medical Association (BMA). Please ask when making appointments.
Aspects of the care of our elderly nursing home residents are provided by the Weymouth Elderly Care Service. They are a team of Doctors and nurse practitioners who work for our surgery and provide proactive care services for member practices across the Weymouth locality. They are a scheme developed by the Weymouth and Portland General Practice Federation (2 Harbours Healthcare). Please click on the links for more information about WECS and 2 Harbours Healthcare.
Feel confident about managing your health and its impact on your day to day life with our link worker.
Our link worker can help you connect to your local community; whether it's signposting or supporting you to access services.
You can self-refer into this service or a health professional can book you an appointment. If you would like to see our link worker Shelley, she has appointments available on a Monday afternoon from 2.00pm to 4.30pm. Please telephone the surgery to book one of these appointments or book online through our appointment booking system. Please note this service is for over 18's only.
Extended hours for nurse appts for patients unable to attend during routine surgery hours
Mon, Weds and Thurs mornings 07.30 - 08.00
By appointment with Nurse Derrett the Diabetic Specialist Nurse
0800 840 1628
LiveWell Dorset supports people along their journey to a happier and healthier life with guidance on quitting smoking, losing weight, drinking less alcohol and moving more.
Funded by Public Health Dorset, the service is free at the point of the delivery for all adults living in Bournemouth, Poole and Dorset. Anyone can access the service through joining online or by calling us, or they can be referred by health professionals.
The Power of Self Care
Useful over the counters medications (for adults)
Upper Respiratory Infection Advice
Urinary Tract Infection Advice
When should I worry - Unwell children
Spotting Sepsis in Children
Managing common infections - self care
Picture guide - How to manage Upper Respiratory Infection
Worried about a mole?
Healthier Together - Children & Young People
Cough in Adults
Headache & Migraine
Common Cold in Adults
Lower Back Pain
Heartburn & Indigestion
Fever in Children
Constipation in Adults
Sprains & Strains
Middle Ear Infection
Acute Sinusitis in Adults
Self-Referral to Outpatient Physiotherapy Services
We understand how aches and pains in your joints, muscles and bones can cause frustration and worry, impacting on your daily activities. In most cases, these can be treated by yourself, in your own home using guidance available on our website www.mskdorset.nhs.uk
If you continue to suffer with a condition or injury affecting muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, a Physiotherapist may be able to help.
How to Self-Refer
You can now refer yourself to see a Physiotherapist for an assessment, without the need to consult your GP first.
If you are registered with a GP Practice in Dorset and over the age of 16, simply visit www.mskdorset.nhs.uk and complete the required information on our Self-Referral Form.
Is self-referral right for everyone?
This service is not available for neurological conditions (such as stroke or MS), gynaecological conditions (such as prolapse or incontinence) respiratory conditions (such as COPD or cystic fibrosis) or if your condition is related to pregnancy. Your GP, consultant or healthcare professional can refer you to your local specialist service in their usual way.
Please ask your consultant to refer you to us if you have had a recent operation.
If you have any concerns your GP, Consultant or Healthcare Professional can still refer you to Physiotherapy via the same link on our website.
What can I do to help myself in the meantime?
Research has shown that resting for more than a day or so does not help with problems such as back pain and may actually prolong pain and disability. You may need to modify your activities initially, but the sooner you get back to normal activity the sooner you will feel better.
Initially moving stiff joints and muscles can be painful, but this is a normal response and not a sign of damage. Feeling a bit sore initially is also normal and often a good sign that you are making progress. Gentle movements of the joints/muscles will help to prevent continued pain and stiffness.
Changing your position or activity frequently throughout the day will help to prevent and reduce stiffness. Try to build up your general activity gradually.
Hot or Cold?
If you have a recent injury (less than 72 hours) you may benefit from a pack of frozen peas or ice wrapped in a damp towel for 10 – 20 minutes. This may help to reduce any heat/swelling.
If you have an old injury or recurring problem you may find that holding a hot water bottle wrapped in a towel on the affected area for 10 – 20 minutes reduces pain. Movement of the affected area will aid in preventing stiffness and pain.
NB: Be aware that hot and cold can BURN and that you need to check (every 5 minutes) that your skin does not become very red or blotchy. If this happens STOP immediately.
‘Over the counter’ painkillers can be helpful. A pharmacist will be able to advise you on the appropriate tablets. If your symptoms worsen you may wish to see your GP.
If there is a buildup of wax in your ear(s) please read the following self-help guide.
Ear wax is normal and is produced to form a protective coating over the skin in the ear canal. Ears are normally self-cleaning – the movement of your jaw whilst eating and talking helps to move the wax along the canal where it will usually fall out naturally without you noticing.
The amount of ear wax produced varies from person to person; some people produce excessive amounts which can lead to a blockage in the ear canal.
You are more likely to develop a blockage of wax in the canal if you:
• use cotton ear buds to clean the ear as this pushes the wax deeper into the canal
• wear a hearing aid, ear plugs or use in-ear speakers for i-pods or similar - as these can all interfere with the natural process of wax expulsion
• have abnormally narrow ear canals
• have a particularly hairy ear canal
• are elderly – because the ear wax you produce is drier and harder
• have a dry skin problem such as eczema or psoriasis.
Advice to help you manage and prevent ear wax blockage
Ear wax only becomes a problem if it causes deafness, discomfort or if your Health professional requires a clear view or your ear drum.
Olive Oil Drops –
The following needs to be done 2-3 times daily for 14 days.
• Lie on your side with the affected ear uppermost
• Pull the outer ear gently backwards and upwards to straighten the ear canal
• Put 2-3 drops of olive oil into the affected ear(s) and gently massage just in front of the ear
• Stay laying on your side to allow the wax to soak in for around 15 mins
• Afterwards, wipe away any excess oil but do not plug your ear with cotton wool as this simply absorbs the oil
Your hearing problem may initially worsen after first starting to use the olive oil drops; this is why we advise you to concentrate on treating one ear at a time if both ears are blocked with wax.
In most cases, after 14 days, the wax will have softened sufficiently to encourage the wax to come out without further intervention.
Never use cotton buds in your ears! This pushes the wax further into the ear making it worse. It can also cause ear infections and damage the ear drum.
Ear syringing is only usually considered if the above recommendations have proved to be unsuccessful. Ear wax needs to be softened as above for 14 days before attempting to syringe. Although the risks are low, there is a small chance (thought to be around 1 in 1000) of complications occurring with ear syringing- such as a perforated ear drum, middle ear infection, external canal infection or causing ringing in the ear (tinnitus).
If your ears are regularly becoming blocked with wax, after clearing the blockage we will usually suggest you use olive oil drops as above around once per week to keep the wax soft and encourage the natural process of wax expulsion.
Bulb syringes – What is a bulb syringe and where can I get one?
A bulb syringe is a small bulb shaped rubber object that will fill with water and allow the user to squirt the water gently into the ear to remove earwax. You can buy it from most pharmacies or
online. It costs around £3 to £4.
Alternatively, there are now over-the-counter kits available from pharmacies. These contain a wax softener which you use for 3-4 days and a small bulb syringe to enable you to remove the wax from your ear canals yourself. One such kit is called Otex Express Combi Pack (costs approx £7.95). We do not advise you use this type of preparation to soften wax before having your ears syringed as longer term use can cause irritation and soreness to your ears. You may also see syringe kits specifically designed for ears (that direct the water to the sides of the ear rather than towards the drum).
An ear bulb syringe should be used when one or both ears are blocked with wax. This is called wax impaction. The ears are usually self-cleaning as the skin cells of the ear drum and ear canal are constantly migrating outwards and most people do not need to interfere with their ears at all. Some people make more wax, or their ears do not clean the wax as effectively as others. In these cases wax can build up inside the ear sometimes causing a blockage sensation and
A study on the use of the bulb syringe showed that half of patients who use it are successfully treated.
The use of the bulb syringe is commonly used in the USA or Europe. Two studies have shown the bulb syringe to be a safe treatment. The risks of using the bulb syringe include ear infection, failure to remove the wax and eardrum perforation. These risks are low.
The procedure can be repeated but if it fails you may need to try ear syringing. If this fails you may be referred for microsuction.
The main benefit of the bulb syringe is that you can use it yourself, it is cheap to buy and can be re-used.
The bulb syringe will most likely come with instructions but below is some advice on how to use the bulb syringe (you may need a family member to help you but it really is very simple):
1.Firstly, use olive oil or sodium bicarbonate eardrops in the ear daily for 2-3 weeks. Apply a generous amount twice daily into the ear leaving he ear uppermost for 5-10 minutes after applying. If this does not clear the wax then the bulb syringe can be used.
2.Put some clean warm (not hot) water in a bowl. Squirt the bulb syringe in the water a few times to fill it up with warm water.
3.Hold your head to one side so the affected ear is facing upwards. You can do this in the shower or bath or lie on the bed with a towel underneath your head.
4.If you experience any pain during or before this procedure stop immediately and see a practice nurse or GP for a review.
5.Gently pull your ear in an upwards and outwards direction so that the water gets better access to the ear canal. Hold the nozzle inside the ear (not too deeply) and GENTLY squirt the water from the bulb syringe into the ear. You can gently squirt more bulb syringes into the ear if require. Leave the water in your ear for 1-3 minutes to soften the wax.
6.Now tilt your head over so the water can fall out. Wiggle the outer part of the ear to help the water and wax come out. You can repeat the procedure if required.
7.Repeat for the other ear if both ears are affected.
8.If you get any pain or if the procedure is unsuccessful, see a practice nurse or GP.
Do I have to treat ear wax impaction (blocked ears from wax)?
No. If your ears being blocked with wax does not particularly trouble you, then you do not have to treat it. You can use olive oil or sodium bicarbonate drops daily and this will help the ears clean themselves. You can get these drops over the counter in any pharmacy.
If you require any vaccinations relating to foreign travel you need to make our practice nurse aware of your travel arrangements so that she can look into what is needed. You can do this via the E-consult link on the home page. (E-consult is temporarily disabled, please use the form below instead). Please fill out as much detail regarding your holiday, this will include which countries and areas within countries that you are visiting to determine what vaccinations are required. Once received into the practice, we will email back to confirm receipt and the information will be forwarded to our nurse for action. She will also respond by email to you with the necessary information regarding any vaccinations needed.
There is further information about countries and vaccinations required on the links below
It is important to send in this information as early as possible - at least 6 weeks before you travel - as a second appointment may be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
This surgery provides travel vaccinations that we are able to give under the NHS. For any private vaccinations that you have to pay for, you may need to seek advice from a private travel service. You can find details of local services online by using an appropriate search engine.
Travel Health Questionnaire
For anyone who is unable to complete the E-consult form, we will need the form below completing and bringing into the surgery for the practice nurse.
Travel Risk Assessment Form
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales.
Private fees and charges
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