An open letter to our population from Dr Rachael Stow on behalf of Weymouth & Portland Primary Care Network regarding current GP protocols and the agreed shielding policy for patients at high risk of complications in the Community

CLICK HERE TO READ

Coronavirus update information - STAY AT HOME

• Only go outside for food, health reasons or work (where this absolutely cannot be done at home).
• Stay 2 metres (6ft) away from other people.
• Wash your hands as soon as you get home.

You can spread the virus even if you do not have symptoms

Please click here for more information regarding staying at home and social distancing

Coronavirus symptoms - Do NOT go to a GP surgery, pharmacy or hospital

The most common symptoms of Coronavirus are recent onset of new continuous cough and/or high temperature.  For most people Coronavirus will be a mild illness.

The government is advising you to stay at home if you have Coronavirus symptoms.

• If you live alone and you have symptoms of Coronavirus illness, however mild, stay at home for 7 days from when your symptoms started.  
• If you live with others and you are the first in the household to have symptoms of Coronavirus, then you must stay at home for 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
• Please click here for more information and guidance for households with possible Coronavirus infection

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online Coronavirus service.

If you do not have internet access, call NHS 111.

For a medical emergency dial 999.

Cross Rd Surgery Coronavirus update in relation to current government guidance.  

Our surgery doors are currently closed to avoid as many patients as possible coming into the surgery.  We would ask you in the first instance, to do an E-Consult if you need advice or help from a GP or admin team.  We are also operating a telephone consultation system for appointments with the GP and some appointments with the Nurses. 

• If you have a pre-booked appointment, please ring the surgery when you arrive and the Reception team will give you further instructions.

• If you need to pick up any urgent paperwork, please ring the surgery when you arrive and this will be arranged for you.   

• If you need to drop anything into the surgery, there is a letterbox on the side of the building. 

• You will be asked to nominate a pharmacy when ordering repeat prescriptions, as nearly all prescriptions will be going electronically to the pharmacy - Pharmacies are under immense pressure at the moment so please allow as much time as possible before collection.

• We would ask you to defer requests for any non-urgent appointments so that we are able to deal with the changing situation more effectively.

• We have temporarily suspended online appointment booking.  You can still order repeat medications online. 

Thank you for your patience and understanding

Sick note/fit note information for patients

By law, medical evidence is not required for the first 7 days of sickness (that is, employees can self-certify). After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. To make it easier for people to provide evidence to their employer that they need to stay at home, the NHS are developing an alternative form of evidence to the fit note. These will shortly be available through NHS 111 online.

Community Wellbeing Support

Please use these links for extra support:

Neighbourhood support

Facebook Support Group

Patients with long term conditions can get support and advice from the following agencies:

Age UK

Asthma UK

British Heart Foundation

Diabetes UK

Mind Charity

Scope

The Silver Line

Live Well Dorset useful info

 Top tips for working carers

Welcome to Cross Road Surgery

New patients are accepted and visitors treated in the area of Weymouth, West of the River Wey, North of Ferrybridge and including Chickerell to the West.

The four doctors offer family medicine with the support of two practice nurses, attached health visitors, community nurses, physiotherapist and chiropodist.

Since 1982 we have been fully computerised, offering full preventative care.  There is ample parking, with easy wheelchair access through the front doors, to all consulting rooms and toilet facilities.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

GP Patient Survey

Click on the link http://www.gp-patient.co.uk/ to have a look at the results for the latest GP Patient Survey.