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Latest News

Cross Rd Surgery Coronavirus update in relation to current government guidance.  

Our surgery doors are currently closed to avoid as many patients as possible coming into the surgery.  We would ask you in the first instance, to do an E-Consult if you need advice or help from a GP or admin team.  We are also operating a telephone consultation system for appointments with the GP and some appointments with the Nurses. 

Please visit the homepage for all the details.


Due to the new working days and hours of the GP's from April 2018, we are aware that sometimes we are struggling to achieve the 48 hours (2 working days) turn around for repeat prescriptions.  We are therefore planning to change this to 72 hours (3 working days) from August 2018.  The turn around period will not include weekends or Bank Holiday's as we are not open on these days and do not process repeat prescriptions.

Please be aware of this change and help us to get your prescription done in a timely manner by ordering your medication in plenty of time before you will run out.

Have your say - join our Patient Group

Care Quality Commission - read our latest inspection report

2019 Newsletter - available now - Please click on 'Read our Newsletter' on the top right hand side of the 'News' page

GP leaving

Unfortunately, Dr John Jitan will be leaving us from March 2020 to move on to pastures new.  His last working day at the practice will be Thursday 20th February.  We are trying very hard to recruit a new GP and will let you know if we are successful.  Until such time, Dr Jitan's patients will be split between the other partners. 

Important information about Coronavirus

The NHS in Dorset and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England.


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